Community Guidelines
These Community Guidelines help maintain a respectful, safe, and collaborative marketplace for everyone on Pluto.
1. Code of Conduct
All users must treat others with respect. Discrimination, harassment, threats, and abusive behavior are strictly prohibited.
2. Chat & Messaging Etiquette
Our chat system is designed for coordinating orders and bookings. Sending unsolicited advertising, promotional links, spam, or abusive messages is prohibited. To protect customers, vendors can only message customers if there is an active order or if the customer initiated contact in the last 48 hours.
3. Vendor Quality Guidelines
Vendors must represent their products and services accurately. Listing misleading photos, selling low-quality products, or failing to attend scheduled service slots violates our standards.
4. Violations & Incident Reporting
Users can report policy violations to breakingstocks1@gmail.com. Violating these guidelines will result in warnings, temporary suspensions, or permanent account termination.