Seller Verification Policy

This policy details the identity verification requirements for vendors operating on Pluto.

1. Verification Objectives

We require identity verification to maintain marketplace safety, prevent financial fraud, and comply with consumer protection regulations.

2. Required Onboarding KYC

Vendors must submit verification details via `onboard-partner`. We collect: legal name, date of birth, contact details, bank credentials (for payouts), government ID type/number, and a photo scan of the ID. This data is stored securely in the `confidentialAttributes` database column.

3. Audit & Verification Timelines

Submitted documents are audited by our compliance team. Verification is typically completed within 3 business days. While pending, vendors can configure listings but cannot publish them live.

4. Revocation of Vendor Status

Pluto reserves the right to suspend or revoke verification status if documents are found to be fraudulent, if the vendor receives repeated safety reports, or if they violate our terms.